Privacy Policy

Last updated: December 2024

1. Introduction

Calethia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance automation platform and website.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account information (name, email, company name)
  • Contact form submissions
  • Support requests and communications

Information Collected Automatically

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data within the platform

Compliance Data

When you use our platform, we process compliance-related data from your connected systems. This data is processed solely to provide our services and is never used for other purposes or shared with third parties except as necessary to provide the service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Professional advisors (lawyers, accountants) as needed
  • Law enforcement when required by law
  • Business transferees in case of merger, acquisition, or sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption at rest and in transit
  • Access controls and authentication
  • Regular security assessments
  • Employee security training

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@calethia.ai.

8. Cookies

We use essential cookies to operate our website. We do not use tracking cookies or share data with advertising networks.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@calethia.ai